Sean McCloskey, Office of the Mayor, City of New Orleans

Charles delivered a customized presentation for a train-the-trainer event. He tailored the content specifically to the objectives of the event, and hit the mark exactly on the key messages we wanted to get across. He was flexible and cooperative both in designing the presentation and making adjustments during the event. Charles’ presentation style was very engaging, made good use of adult learning techniques, and was a highlight of the day.